Privacy Policy

At Seeda, we believe in a simple privacy policy. In a nutshell, our privacy policy is centered around one premise: you own your data, not us. We frequently update our privacy policy to better reflect the features and services that we contiue to add.

Effective Date: 01-07-2025

Welcome to Seeda!

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our delivery platform—whether for on-demand or scheduled deliveries.

1. Your Data Belongs to You

We want to be clear: you own your data. We do not sell, rent, or share your personal information with anyone—ever.

2. What We Collect

When you use our app or website, we may collect:

  • Basic Information: Name, phone number, and email address
  • Delivery Details: Pickup and drop-off locations, delivery instructions, and scheduled times
  • Payment Info: Securely processed via trusted third-party payment providers (we do not store your card details)
  • Device & Usage Info: IP address, device type, and app usage stats (to improve performance and security)

3. How We Use Your Information

We only use your data to:

  • Provide and manage delivery services
  • Communicate with you about your deliveries
  • Improve our service and user experience
  • Maintain the security and integrity of our systems

4. What We Don’t Do

  • We do not sell your data.
  • We do not share your data with advertisers.
  • We do not track you across other websites or apps.

5. Your Privacy Controls

You can:

  • View and update your information anytime through your account
  • Request deletion of your data by visiting our Data Deletion page
  • Ask what data we have about you

6. Data Security

We use strong encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we take your privacy very seriously and do our best to safeguard it.

7. Third-Party Services

Some features (like payment processing or maps) are powered by trusted third-party providers. These providers only receive the data necessary to do their job and are contractually required to keep it secure.

8. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect data from anyone under 13 years old.

9. Policy Updates

We may update this policy from time to time to reflect changes in technology or law. When we do, we'll notify you clearly and give you the chance to review.

10. Contact Us

If you have any questions about your privacy or this policy, reach out anytime by visiting our Contact page

Thanks for trusting us with your deliveries—and your data.

— The Seeda Team